Refund policy
Stylo is run by ThinkTrio Solutions, a proprietorship based in Kollam, Kerala, India. Purchases on this website are processed by Paddle.com, our reseller and merchant of record, which also issues your receipt.
Credit packs
You can ask for a full refund within 14 days of buying a credit pack, as long as you haven't created any images since that purchase. Credits go into one balance, so once you've created an image after buying, the pack counts as used and can't be refunded.
Plans (subscriptions)
You can cancel a plan at any time from "Manage your web subscription" on the Buy page or from the link in your Paddle receipt. Cancelling stops future payments; you keep the plan until the end of the period you paid for, and you keep any credits already added.
You can ask for a refund of a plan payment within 14 days of that payment, as long as you haven't created any images since it. A refunded plan ends straight away and the credits that payment added are removed.
Payment problems
If you were charged twice for the same order, or you paid and your credits or plan didn't arrive within 24 hours, we refund the payment in full, whatever the time limits above.
Images that fail
If an image can't be created, the credits for it are returned to your balance automatically. You don't need to ask.
Purchases in the Android app
Purchases made in the Stylo Android app are handled by Google Play, under Google Play's refund policy.
How to ask for a refund
Email thinktriosolutions@gmail.com with the email address you bought with and your Paddle order number, or use the link in your Paddle receipt. Approved refunds go back to the original payment method, usually within 5–10 working days. Your legal rights as a consumer are not affected.